Archive | News/Articles RSS feed for this section

Motorola Edge (2024) Coming to T-Mobile, Metro by T-Mobile

Motorola’s latest model of the mid-range Edge smartphone has been unveiled. Called the Motorola Edge (2024), the device largely resembles the Edge 50 Fusion model. This time around, however, the Motorola Edge (2024) has 15W wireless charging and a better display with a 6.6-inch 144Hz OLED panel and curved sides.  Powering the device from within is a Snapdragon 7s Gen 2 with 8GB of RAM and 256GB onboard storage. The device has 5,000mAh battery and runs Android … [read full article]

T Life App Gets Account Management Feature

Despite celebrating its 8th anniversary, T-Mobile revamped its rewards program, T-Mobile Tuesdays, to be part of the new T Life app. Today, the app comes with new features spotted by The Mobile Report.  The website revealed that iOS users saw an update on their T Life app on May 31st. The update read:  “Big news! Now you can manage your T-Mobile account right from the app, including the ability to add a new line. But … [read full article]

Report: After Price Hike Announcement, T-Mobile Can’t Keep Up With Chat Requests (Update)

Update (May 29, 2024 11:25 AM EST): A spokesperson for T-Mobile reached out to us to clarify that they did not turn off its Care Virtual chat support channel at any time and has been “running as normal.” The company’s “virtual sales channel that focuses on new customers was off for a short period last week, not related to volume, but is back on as normal.” The report made earlier was based on the comments of users … [read full article]

T-Mobile Does Not Plan to Reveal the Plans Affected by Recent Price Hike

Recently, T-Mobile announced that it would be increasing the prices on some of its plans. This announcement earned the ire of the Un-carrier’s customers. But when asked about the specifics of the affected plans, T-Mobile did not reveal much information.  In a statement to Android Authority, T-Mobile said: “We won’t be sharing details about which plans, and we notified included customers yesterday so they are aware.” It’s probably best to assume that if you … [read full article]

SpaceX Demos Direct to Cell Service

T-Mobile is working hard at making Direct to Cell service available soon. Although this partnership with SpaceX has not yet been released, the SpaceX took this opportunity to demo the service.  https://twitter.com/SpaceX/status/1792981845296160791 As a whole, the video call service barely works at this point. They still have a long way to go to make this available to millions of users in the country.  Once they are ready to roll out, D2C will be available as a texting … [read full article]

Confirmed: T-Mobile Making Price Adjustment to Select Plans

Just as everyone suspected yesterday, T-Mobile did have some changes in store for its plans. And today, the Un-carrier has already started to notify its customers of its plans to increase plan prices. They have also confirmed they will be “adjusting prices to respond to rising costs” on X.  According to reports, T-Mobile will be increasing its prices by as much as $5 per line per month on older plans like One, Magenta, Magenta 55 … [read full article]

Report: T-Mobile Might Announce Something Big Soon

It looks like new changes are about to take place at T-Mobile. Unfortunately, the reports reveal that these aren’t changes that T-Mo customers will be pleased with.  As speculated by The Mobile Report, the Un-carrier could be increasing the price of its legacy postpaid plans. This was evidenced in various Reddit threads where employees shared their overtime and extra hour requests were being approved so they can receive customer retention retraining. The publication also shared … [read full article]

Court Rejects T-Mobile’s Appeal to Dismiss Suit Over Sprint Acquisition

Last week, the Chicago-based 7th U.S. Circuit Court of Appeals rejected T-Mobile’s appeal to dismiss a class action suit over its Sprint merger. As reported by Reuters, customers of AT&T and Verizon Wireless filed the lawsuit, who argued that the $26 billion merger led to the increase in prices. It was also revealed that the carriers were not involved in the suit. Instead, a total of seven subscribers filed the class-action suit in behalf of the … [read full article]

Report: Some T-Mobile Customers Experiencing Network Problems

Earlier today, T-Mobile customers reportedly experienced a problem. As reported to DownDetector, 61 complaints were submitted around 4:01 pm EDT. A couple of hours later, the number of complaints reached 5,157. Ever since then, the number has declined to 217 complaints.  The reports showed that 48% of customers could not send or receive text messages. 36% of complaints also shared they were unable to use their devices on T-Mo’s network. Lastly, 16% of complaints were related … [read full article]

Select Android Users on T-Mobile Among First to Enjoy Satellite Messaging

Select T-Mobile customers with an Android 15 device may soon enjoy satellite messaging.  This isn’t the first time we’re learning about this feature. Google already planned to bring satellite connectivity to Android devices when it released Android 14 QPR3 Beta 2. Developers were able to see code snippets, which indicated Android’s support for T-Mobile and SpaceX’s Direct to Cell.  Once this rolls out, it would be a big help to LTE-capable devices in dead zones. In fact, … [read full article]