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Report: T-Mobile Support Team Uses Third-Party Service to Collect Sensitive Data

After the rise of data security concerns and hacks, people have become more cautious about the links they click on and the information they share. This is why when T-Mobile’s T-Force social media support team sent out a form hosted by a third-party company, it got a lot of users scared whether this was a hacking attempt or phishing scam. As reported by The Mobile Report, the specialized support team is using Khoros to collect information … [read full article]

T-Mobile Faces $60M Fine for “Technical Issue” Post Sprint Merger

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Update: August 16, 2024 12:15 am EST: T-Mobile reached out to us to clarify that “this was not a data breach, but a technical issue. There was no threat actor involved.“ We have highlighted the statement in the original article reflecting T-Mobile’s statement, which they pointed out to the CFIUS. The original article is below. We already know that data security breaches can be costly for the companies that break them. But we didn’t know they could … [read full article]

T-Mobile Customer Praises T-Force Team for Fast Action

T-Mobile’s T-Force support team is at it again! The online help team has since held a positive track record for helping T-Mobile’s subscribers. Recently, the team has been on the spotlight for helping a subscriber with a financial difficulty that has been going on for over a year.  Prior to seeking help from the online customer support team, a customer service rep promised that the user will get a fee refund if he received a suspension … [read full article]

Some iPhone Users on T-Mobile Can Now Send a Text Over Satellite

Satellite texting is now available for T-Mobile customers with an iPhone. Apple previously introduced the feature in 2022 as an emergency service. With iOS 18, this has been expanded to allow sending messages using satellites in orbit. The latest iOS 18 public beta 2 version however, allows users to text over satellite.  Unfortunately, PhoneArena has clarified that this feature is currently working for some users. There have also been some limitations noted in its functionality.  According … [read full article]

Report: Customer Discovers Possible Privacy Issue With T Life App Sending Data Every 5 Seconds

T-Mobile’s T Life app recently found itself in the spotlight as an app that users found redundant. Considering it shared many similarities as the T-Mobile app, many are hoping they can just delete it. But as T-Mobile shared, it would soon replace the T-Mobile app, which is why users have settled on keeping both apps for now.  Recently, however, a user discovered that the T Life app was trying to send information every five seconds from … [read full article]

Report: T-Mobile’s P360 to Get Free Screen Replacements + Other Perks

T-Mobile’s Protection 360 (P360) has been a big help for smartphone users who always encounter a mishap with their devices. Through this device insurance program, users get an assurance that their device will be taken care of in such instances.  Back in July, it was reported that T-Mobile will allow users to enroll their new device at any time instead of the 30-day period after its purchase. And today, there’s a new report that this insurance … [read full article]

T-Mobile Quietly Sets New Shutdown Date for Its 2G Network

T-Mobile’s 2G network shutdown date has been postponed one too many times. The last update we had from the Un-carrier was in February 2024, when the company decided to postpone the shutdown date to an unknown date: “While we have not yet established an exact date, we will notify you in advance when we plan to retire T-Mobile’s older 2G (GSM) network. Please be aware that as we work towards this retirement, capacity and coverage of … [read full article]

T-Mobile Tuesdays’ Next Reward is a Padded Seat Cushion

T-Mobile recently gave away a pickleball set as part of its T-Mobile Tuesdays rewards. According to reports, the next physical freebie is another sports-related item.  As shared by The Mobile Report, T-Mobile is giving away a padded stadium seat cushion. Just as it had done with previous physical freebies, this item comes in the brand’s signature Magenta color with a white T logo on it.  The freebie is perfect for customers who love to attend sporting … [read full article]

T-Mobile Responds to Concern Over Missing Chat Function on T-Mobile App

After the recent update of T-Mobile’s T Life app, subscribers seem to have difficulty sending a chat message to any of the brand’s customer support team on the T-Mobile app.   As noted by The Mobile Report, the recent T Life update has turned it to a clone of the T-Mobile app. The only difference is that the latter has lost its chat option. This has, of course, caused customers to be disgruntled with the update. If … [read full article]

T-Mobile Issues REVVL 7 Pro Recall Memo to Stores

Earlier today, T-Mobile sent out a memo informing its stores to return their remaining stocks of the REVVL 7 Pro. The device was first unveiled in May this year, alongside the REVVL 7. Although the REVVL 7 carries T-Mobile’s name, it was manufactured by different companies, including TCL.  Unfortunately, something serious must have happened causing the wireless carrier to recall these models, including demo units. The note says all devices need to be returned by August 14. … [read full article]