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T-Mobile’s New Credit Card Website Is Up, But You Can’t Actually Sign Up Yet

T-Mobile customers eager to restore their AutoPay discounts got a surprise this week when the carrier’s new Visa credit card application page went live—but clicking the “apply” button still doesn’t work. It appears someone at T-Mobile may have flipped the switch a bit too soon. According to PhoneArena, the official information page for the new T-Mobile Visa, which is backed by Capital … [read full article]

T-Mobile Makes Payment Arrangements App-Only Starting October 30

T-Mobile customers who need extra time to pay their bills will soon have only one option: the T-Life app. Starting October 30th, the carrier is eliminating all other ways to set up payment arrangements, forcing customers to use its mobile app instead of calling customer service, visiting a retail store, or using the automated phone system. According to The Mobile Report, internal sources confirmed the change takes effect … [read full article]

Report: T-Mobile’s Own Visa Card Could Be Days Away From Release

T-Mobile customers may soon have a new way to pay their bills while keeping their AutoPay discount. The carrier’s long-awaited credit card appears to be nearing launch after references to a “T-Mobile Visa credit card” surfaced in the company’s mobile app. According to Android Authority, a T-Mobile customer spotted the new payment option listed in the app’s AutoPay section. The text identifies the T-Mobile Visa as … [read full article]

Analyst Concerns Over Verizon Competition Could Lead to T-Mobile Price Hikes

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According to reports, Investors aren’t happy with T-Mobile right now, and that could spell trouble for customers. The carrier’s stock tumbled 3.3% as financial analysts expressed concerns about where the company’s pricing strategy is headed. The worry stems from what’s happening across the industry. As reported by PhoneArena, shrinking profit margins are hitting … [read full article]

T-Mobile Closes Credit Card Loophole That Saved Customers on Autopay

T-Mobile is shutting down a workaround that allowed customers to keep their autopay discount while still paying with credit cards. Starting today, October 24, customers who make early one-time payments with a credit card will lose their $5 per line monthly discount, even if they have a debit card or bank account set up for autopay. According to The Mobile Report, which broke the story based … [read full article]

T-Mobile Customer’s Phone Number Mistakenly Listed as Support Line on Google

Imagine picking up your phone expecting to hear from a friend, only to find a confused stranger asking about their T-Mobile bill. That’s exactly what happened to one T-Mobile customer whose personal phone number was accidentally displayed as the carrier’s support line on Google search results. The unusual situation started when a Reddit user’s father-in-law began receiving non-stop calls from people who thought they were contacting T-Mobile customer service. At first, he ignored them thinking they were … [read full article]

T-Mobile Offering Free Upgrades for Original Home Internet Gateway Users

T-Mobile is finally saying goodbye to its first 5G home internet device. The carrier is reaching out to customers who still use the original Nokia gateway with an offer to upgrade to a newer model at no cost. According to The Mobile Report, the wireless carrier began sending text messages and emails to affected customers this month. The replacement comes as T-Mobile transitions to newer 5G … [read full article]

T-Mobile’s Satellite Service Proves Popular with Rival Carrier Customers

T-Mobile’s satellite texting service is getting plenty of use from an unexpected group: people who don’t even have T-Mobile plans. New data shows that AT&T customers are taking advantage of the service in bigger numbers than anyone predicted. According to PhoneArena, usage data from Ookla reveals that AT&T subscribers account for 34% of Android users connecting to T-Satellite between December 2024 and September 2025. That’s a surprisingly … [read full article]

Report: T-Mobile’s Yearly Upgrade Program Faces Customer Complaints Over Lost Trade-Ins

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If you’re planning to trade in your phone to T-Mobile, you’ll want to hear this cautionary tale. Several customers have reported nightmares with the carrier’s Yearly Upgrade program, where shipped trade-in phones mysteriously go missing or get misidentified—leaving them without their old phone, without their new phone, and stuck with a bill. According to PhoneArena, one customer sent in his iPhone 16 Pro but received … [read full article]

T-Mobile Ending Phone Lease Program, But Paying Off Remaining Balances

T-Mobile is pulling the plug on its JUMP! On Demand phone leasing program on December 1, but there’s a silver lining for current customers. If you’re currently leasing a phone through the program, T-Mobile will wipe out whatever you still owe and let you keep the device—potentially saving you hundreds of dollars. According to The Mobile Report,, customers enrolled in the program are being notified starting … [read full article]