Archive | News/Articles RSS feed for this section

T-Mobile provides assistance amidst Winter Storm Olive

T-Mobile is sending assistance to communities affected by those affected by Winter Storm Olive.  In an earlier release, the Un-carrier sent out its concern to those in the Northeast and Midwest. It also announced that they are currently monitoring how the winter storm is affecting customers and will be assessing and monitoring its equipment.  T-Mobile also revealed that its network encountered minimal disruptions due to commercial power loss, particularly in a small number of sites in or … [read full article]

Modem update bricks more than 30k T-Mobile Home Internet devices

Some T-Mobile Home Internet users are currently facing a problem with their gateway devices. As revealed by The T-Mo Report, a new firmware update has caused around 24% of units “to lose all communication with the network.” This issue is currently affecting T-Mobile Home Internet users with the Sagemcom Fast 5688W gateway device.   The report shared confirmation of the issue caused by the MR3 device update … [read full article]

T-Mobile will be shutting off its 2G network in April 2024

If you’re still using T-Mobile’s 2G GSM network, you may need to update your device to a newer one– even if it’s just a 4G smartphone. This is because T-Mobile will be switching off its 2G GSM network on April 2, 2024.  On its website, the Un-carrier explained this move as: “Across the industry, wireless companies have retired older network technologies as part of an … [read full article]

T-Mobile will end Amazon Prime On Us perk on Sprint Unlimited Premium plan customers

It looks like T-Mobile is putting an end to some of the benefits that Sprint still has in place. One of these benefits, free Amazon Prime, can be found on the Unlimited Premium plan. Sprint launched this plan in August 2018 as a $90 per month plan with a number of free perks. Unfortunately, T-Mobile is putting an end to the free Amazon Prime membership it includes in this plan.  [read full article]

John Travolta joins new T-Mobile spot for Super Bowl 2023 launch

The Super Bowl 2023 kickoff is just a few days away and everyone is gearing up for the big game this weekend. And by everyone, we mean everyone including advertisers. For its tenth year, T-Mobile is joining the Super Bowl with a new spot that features none other than John Travolta. In the new spot, John Travolta joins Zach Braff and Donald Faison in belting out a song about T-Mobile’s $50 per month Home Internet service and … [read full article]

Some T-Mobile customers on Samsung devices experiencing service disconnection

Select T-Mobile customers are currently experiencing a bug that disconnects their existing service lines.  The affected customers have turned to Reddit to voice their concerns. And as shared by The T-Mo Report, an internal document confirms the bug. It turned out that customers who purchased their device directly from Samsung’s website for their T-Mobile line are experiencing … [read full article]

Mint Mobile gets affected by T-Mobile recent data breach

Back in January, T-Mobile revealed to its customers that it encountered a security breach during the first week of the month. The Un-carrier said that the breach compromised 37 million accounts but assured that “no financial information was stolen”. Unfortunately, the same cannot be said for some customers of its MVNO partners. It was already reported that at least one user on Google Fi encountered a security … [read full article]