SIM swap attacks are always a scary scenario for wireless customers. Thieves can walk into a store and pretend to be the owner of the SIM and get away with a new one. After that, they already have access to everything the owner has– bank accounts, email, and security questions. One T-Mobile customer recently shared his SIM swap experience on Reddit. While he was at home, he received … [read full article]
Now that Samsung has unveiled its Galaxy S24 series, T-Mobile is getting ready for an exclusive early-bird offer. The Un-carrier has a $1,300 discount on the Galaxy S24 Ultra. Unfortunately, not everyone is eligible for this offer. As shared by The Mobile Report, T-Mobile will be notifying eligible customers starting February 2nd. If you are among the customers “targeted” for this offer, you should expect … [read full article]
It looks like some T-Mobile employees are turning to a T-Mobile sub-Reddit page to complain about the new policies that have been implemented, especially on the sales team. As spotted by PhoneArena, these employees are being pressured to meet certain metrics. One employee shared that he is not “fairly new” to working at … [read full article]
Just before the weekend came, T-Mobile rolled out its update for its T Life app. This app took over the T-Mobile Tuesdays app that originally offered rewards to customers every Tuesday. The new app came as an all-in-one solution for several products and services that the Un-carrier offered. While many users were able to update the app on their phones, there are some Android users … [read full article]
At the start of January, it was revealed that T-Mobile will be sunsetting its T-Mobile Tuesdays app. The Un-carrier is moving the program to a new app called T Life, which will be an all-in-one app together with other services like SyncUP and Home Internet. The Reddit post that originally shared the announcement has since been deleted. But ever since it made the rounds online, T-Mobile … [read full article]
T-Mobile’s Hulu On Us perk only went live yesterday and it’s already been met with some issues from users. As reported by PhoneArena, some T-Mobile subscribers encountered problems claiming their free Hulu subscription. Apparently, there was some mix up on the link that subscribers needed to click to claim the promotion. … [read full article]
A couple of changes are in place with T-Mobile’s 5G Home Internet service. These changes mostly affect new customers. Data Cap Update: January 26, 2024: Apparently, T-Mobile has not imposed a data cap. Here is their statement regarding this: “This is a fair usage policy, not a data cap. We don’t have a data cap. Customers still get unlimited data even if they use more than 1.2TB in a month (over 2X the average user – less … [read full article]
It looks like T-Mobile is making a change to its plan prices soon. But since existing customers are protected by its Price Lock, the change will affect new customers. As reported by The Mobile Report, T-Mobile unveiled a new version of Price lock that will affect new activations and service changes. The change instills that if you maintain a good standing on your account, T-Mobile commits itself to paying … [read full article]
After launching its satellite last week, it looks like SpaceX already has an update with its Starlink satellite network. Earlier today, SpaceX announced that it had successfully sent a text message using the Starlink satellite network. The company used an off-the-shelf cell phone for this. This is great news as they work with T-Mobile to get rid … [read full article]
Update (Jan. 12, 2024): T-Mobile has reached out to us to share a statement regarding the outage: This was not a cyberattack. This has been resolved – it was an internal technical issue that temporarily impacted some platforms. Earlier today, T-Mobile encountered a serious system outage that lasted a few hours. Although the issue has now been resolved, customers who tried to log in were worried that T-Mo could have been hacked and their accounts compromised. This … [read full article]
