(Update June 6, 2024 6:49 PM EST) T-Mobile has responded to us with a statement: “We reached out to a very small set of customers who didn’t receive the initial notification about price adjustments to ensure they are aware of these changes before they receive their next bill.” Below is the original article: — A few weeks ago, T-Mobile announced that it was increasing the … [read full article]
Motorola’s latest model of the mid-range Edge smartphone has been unveiled. Called the Motorola Edge (2024), the device largely resembles the Edge 50 Fusion model. This time around, however, the Motorola Edge (2024) has 15W wireless charging and a better display with a 6.6-inch 144Hz OLED panel and curved sides. Powering the device from within is a Snapdragon 7s Gen 2 with 8GB of RAM and 256GB onboard storage. The device has 5,000mAh battery and runs Android … [read full article]
Despite celebrating its 8th anniversary, T-Mobile revamped its rewards program, T-Mobile Tuesdays, to be part of the new T Life app. Today, the app comes with new features spotted by The Mobile Report. The website revealed that iOS users saw an update on their T Life app on May 31st. The update read: “Big news! Now you can manage your T-Mobile … [read full article]
Update (May 29, 2024 11:25 AM EST): A spokesperson for T-Mobile reached out to us to clarify that they did not turn off its Care Virtual chat support channel at any time and has been “running as normal.” The company’s “virtual sales channel that focuses on new customers was off for a short period last week, not related to volume, but is back on as normal.” The report made earlier was based on the comments of users … [read full article]
Recently, T-Mobile announced that it would be increasing the prices on some of its plans. This announcement earned the ire of the Un-carrier’s customers. But when asked about the specifics of the affected plans, T-Mobile did not reveal much information. In a statement to [read full article]
T-Mobile is working hard at making Direct to Cell service available soon. Although this partnership with SpaceX has not yet been released, the SpaceX took this opportunity to demo the service. https://twitter.com/SpaceX/status/1792981845296160791 As a whole, the video call service barely works at this point. They still have a long way to go to make this available to millions of users in the country. Once they are ready to roll out, D2C will be available as a texting … [read full article]
Just as everyone suspected yesterday, T-Mobile did have some changes in store for its plans. And today, the Un-carrier has already started to notify its customers of its plans to increase plan prices. They have also confirmed they will be “adjusting prices to respond to rising costs” on X. According to reports, T-Mobile will be increasing its prices by … [read full article]
It looks like new changes are about to take place at T-Mobile. Unfortunately, the reports reveal that these aren’t changes that T-Mo customers will be pleased with. As speculated by The Mobile Report, the Un-carrier could be increasing the price of its legacy postpaid plans. This was evidenced in various Reddit threads where employees shared their overtime and extra hour requests … [read full article]
Last week, the Chicago-based 7th U.S. Circuit Court of Appeals rejected T-Mobile’s appeal to dismiss a class action suit over its Sprint merger. As reported by Reuters, customers of AT&T and Verizon Wireless filed the lawsuit, who argued that the $26 billion merger led to the increase in prices. It was also revealed that the carriers were not involved in the suit. Instead, a total of … [read full article]
Earlier today, T-Mobile customers reportedly experienced a problem. As reported to DownDetector, 61 complaints were submitted around 4:01 pm EDT. A couple of hours later, the number of complaints reached 5,157. Ever since then, the number has declined to 217 complaints. The reports showed that 48% of customers could not send or receive text messages. 36% of complaints also shared they were unable to use their devices on T-Mo’s … [read full article]
