Despite celebrating its 8th anniversary, T-Mobile revamped its rewards program, T-Mobile Tuesdays, to be part of the new T Life app. Today, the app comes with new features spotted by The Mobile Report. The website revealed that iOS users saw an update on their T Life app on May 31st. The update read: “Big news! Now you can manage your T-Mobile … [read full article]
Update (May 29, 2024 11:25 AM EST): A spokesperson for T-Mobile reached out to us to clarify that they did not turn off its Care Virtual chat support channel at any time and has been “running as normal.” The company’s “virtual sales channel that focuses on new customers was off for a short period last week, not related to volume, but is back on as normal.” The report made earlier was based on the comments of users … [read full article]
Recently, T-Mobile announced that it would be increasing the prices on some of its plans. This announcement earned the ire of the Un-carrier’s customers. But when asked about the specifics of the affected plans, T-Mobile did not reveal much information. In a statement to [read full article]
T-Mobile is working hard at making Direct to Cell service available soon. Although this partnership with SpaceX has not yet been released, the SpaceX took this opportunity to demo the service. https://twitter.com/SpaceX/status/1792981845296160791 As a whole, the video call service barely works at this point. They still have a long way to go to make this available to millions of users in the country. Once they are ready to roll out, D2C will be available as a texting … [read full article]
Just as everyone suspected yesterday, T-Mobile did have some changes in store for its plans. And today, the Un-carrier has already started to notify its customers of its plans to increase plan prices. They have also confirmed they will be “adjusting prices to respond to rising costs” on X. According to reports, T-Mobile will be increasing its prices by … [read full article]
It looks like new changes are about to take place at T-Mobile. Unfortunately, the reports reveal that these aren’t changes that T-Mo customers will be pleased with. As speculated by The Mobile Report, the Un-carrier could be increasing the price of its legacy postpaid plans. This was evidenced in various Reddit threads where employees shared their overtime and extra hour requests … [read full article]
Last week, the Chicago-based 7th U.S. Circuit Court of Appeals rejected T-Mobile’s appeal to dismiss a class action suit over its Sprint merger. As reported by Reuters, customers of AT&T and Verizon Wireless filed the lawsuit, who argued that the $26 billion merger led to the increase in prices. It was also revealed that the carriers were not involved in the suit. Instead, a total of … [read full article]
Earlier today, T-Mobile customers reportedly experienced a problem. As reported to DownDetector, 61 complaints were submitted around 4:01 pm EDT. A couple of hours later, the number of complaints reached 5,157. Ever since then, the number has declined to 217 complaints. The reports showed that 48% of customers could not send or receive text messages. 36% of complaints also shared they were unable to use their devices on T-Mo’s … [read full article]
Select T-Mobile customers with an Android 15 device may soon enjoy satellite messaging. This isn’t the first time we’re learning about this feature. Google already planned to bring satellite connectivity to Android devices when it released Android 14 QPR3 Beta 2. Developers were able to see code snippets, which indicated Android’s support for T-Mobile and SpaceX’s Direct to Cell. Once this rolls out, it would be a big help to LTE-capable devices in dead zones. In fact, … [read full article]
T-Mobile is on a roll with improving its spectrum. After acquiring Sprint’s 2.5 GHz spectrum and rolling out the FCC’s Auction 108 mid-band spectrum, it still wants to gain more spectrum. As reported by Fierce Network, the Un-carrier has proposed a spectrum swap with a startup company called SoniqWave Network. The startup says that it has “accumulated a portfolio of prime 2.5 GHz mid-band spectrum (Band 41) in over … [read full article]
