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T-Mobile, Verizon customers reported a service outage yesterday

Yesterday, both Verizon and T-Mobile trended on social media for negative reasons. It turned out that there were a number of customers of either carrier who experienced a service outage. Users from either network shared that they are unable to call numbers from rival carriers.  As seen on DownDetector, it looks like the issue first started around 12 pm EST. It then peaked hours later, around 5 pm … [read full article]

T-Mobile will settle June 2020 outage for $19.5 million

Last year, T-Mobile customers experienced a massive outage that led to over 20,000 failed 911 emergency calls. And now, the mobile operator has agreed to settle a probe for $19.5 million.  The Federal Communications Commission (FCC) prompted an investigation into the June 2020 outage that lasted over 12 hours. It also led to a congestion on T-Mobile’s networks and caused “the complete failure of more than 23,000 911 calls.”  As part of its consent decree with the … [read full article]

NAD: T-Mobile can’t use “most reliable” slogan on ads

T-Mobile is on the hot seat right now over its advertising claims of having the “most reliable” 5G network. This claim, of course, comes from umlaut’s latest survey. But apparently, the National Advertising Division (NAD) has ruled that T-Mo cannot advertise based on this claim. T-Mobile plans to appeal the decision.  This issue first arose after AT&T challenged the claims that the Un-carrier made on TV and online ads. It caught the attention of the NAD, which … [read full article]

Grab a limited Lite-Brite T-Mobile Edition toys and win a Magenta Ticket

T-Mobile has partnered with Hasbro to come up with the limited Lite-Brite T-Mobile Edition toy.  This partnership brings a nostalgic flair to T-Mobile’s feat since Lite-Brite toys have been part of every adult’s history for over 50 years. With their partnership, they bring about 184 magenta pegs that illustrate the US map. This is a representation of the Un-carrier’s move on lighting up the country with its 5G network.  Right now, you can order one of these … [read full article]

T-Mobile rolls out new software update to Samsung Galaxy S21 phones

Good news to T-Mobile customers using any of the smartphones under the Samsung Galaxy S21 series. A new software update has just been released.  With the new update, this is the latest smartphone to sport T-Mobile’s Ultra Capacity 5G network indicator icon. This also means that the special icon is now working on the device. So when you’re in an area with Ultra Capacity 5G, you can expect the indicator icon to display on your phone. But … [read full article]

T-Mobile’s Ultra Capacity network now covers 200 million people

T-Mobile has once again reached a new milestone in its 5G 2021 goals. This time around, the Un-Carrier reveals that its Ultra Capacity 5G network now covers 200 million people around the country. This means that the majority of Americans now have access to their 5G network.  This achievement meets T-Mobile’s goal, which is to cover 200 million people in the country before the year ends. And they have achieved this weeks ahead of that deadline. The … [read full article]

T-Mobile announces new partnership with Qualcomm’s Snapdragon Spaces

T-Mobile has just signed a new partnership with Qualcomm Technologies, Inc.  In its announcement today, T-Mobile revealed that they are now the exclusive 5G launch partner in North America for the new Snapdragon Spaces XR Developer Platform of Qualcomm Technologies. The partnership also allows T-Mobile to directly work with developers and startups through the T-Mobile Accelerator program. With Snapdragon Spaces, participants can “build immersive 5G experiences for AR glasses across gaming, entertainment, and other industries starting in … [read full article]

T-Mobile’s 5G network achieves new milestone

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T-Mobile recently announced it has reached a new milestone with its 5G network.  Standalone 5G is an area that T-Mobile is leading in. And recently, the Un-Carrier was able to pull off the first 5G standalone (SA) New Radio Dual Connectivity (NR DC) data call under a commercial network. What this means is that T-Mo was able to combine 2.5GHz spectrum (n41) with millimeter wave (n260). And as a result, they were able to boost download speeds … [read full article]

T-Mobile executive says they are working on VoNR

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Update (11/01): Corrected a typo.   It looks like T-Mobile is working on Voice over New Radio (VoNR). This was earlier reported by Fierce Wireless after T-Mo’s President of Technology, Neville Ray, spoke to the publication. According to the executive, VoNR will allow the Un-carrier’s 5G network to handle voice calls and data.  Right now, T-Mobile customers with a 5G smartphone still use the carrier’s LTE network whenever they … [read full article]