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Report: T-Mobile’s 5G download speeds far from promised

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Despite being able to expand its 5G network throughout the US, it appears that there are some users who are unable to see the fast speeds promised by T-Mobile. This comes from a report that suggests T-Mo’s 5G download speeds only compose of a small fraction of what the carrier has publicly promised.  At the recently conducted Citi 2021 Global TMT West Conference, T-Mobile’s President of Technology Neville … [read full article]

T-Mobile gains 5.5 million postpaid customers in 2020

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Despite the pandemic, T-Mobile was able to turn 2020 into a positive experience for the business. The Un-carrier reported record customer numbers and an achievement in its 5G network.  Earlier today, the company revealed its latest preliminary report and shared that they were able to add 1.7 million total customers and 1.6 million postpaid net additions during the last quarter of 2020. Although these numbers dropped a bit … [read full article]

T-Mobile acquiring Sprint assets of BMU

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Earlier today, T-Mobile announced that it will be acquiring the Sprint-branded assets of Brookings Municipal Utilities (BMU) in Brookings, South Dakota. This acquisition involves a series of cell sites and around 14,000 customers situated in Sioux Falls, Watertown, and Brookings, South Dakota, and Sioux City, Iowa.  With this acquisition, T-Mobile’s retail distribution and network coverage will be further expanded in these key areas. The agreement is said to include the PCS spectrum, retail stores, and wireless network … [read full article]

T-Mobile giving away free phone to customers affected by network upgrade

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Just before Christmas, T-Mobile revealed that it will stop supporting a number of devices by January 2021. T-Mo released a list of the specific devices that will no longer be available on their network and it included a variety of models. T-Mobile customers with affected devices also started receiving notifications from the wireless carrier via SMS last December 28 so this looks like it’s really … [read full article]

T-Mobile recommended to stop claiming it has a more reliable 5G network

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Once again, the National Advertising Review Board (NARB) has asked T-Mobile to stop making claims on the reliability of their 5G network. The decision of the board comes after Verizon made complaints on the claims made by T-Mobile on an ad launched this year.  The ad, featuring Bill Nye, received flak after T-Mobile claimed that their 5G network was more reliable than their competitors. In the video, the celebrity scientist says this line before making a demonstration … [read full article]

T-Mobile deploying two new 911 technologies to speed up emergency response

Today T-Mobile is rolling out two new 911 technologies that’ll help speed up the repsonse to your emergency calls. T-Mo today announced that it’s launching Location-Based Routing and Next Generation 911. Location-Based Routing uses low latency device-based location tech that’ll enable the network to connect 911 callers directly to the appropriate 911 call center, reducing call transfers and getting you the help you need more … [read full article]

T-Mobile told to modify post-merger 5G network claims by ad group

When T-Mobile finally completed its merger with Sprint, it made commitments for things like “building the world’s best broad and deep nationwide 5G network.” It turns out that another major US carrier took issue with some of T-Mo’s pledges. The National Advertising Division has weighed in on several claims made by T-Mobile about its post-merger network benefits that were challeneged by Verizon. The NAD, a … [read full article]