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T-Mobile wins J.D. Power’s wireless customer care performance study… again

T-Mobile is on a roll as it bags (again) the top spot in the J.D. Power 2022 U.S. Wireless Customer Care Mobile Network Operator Performance Study.  Earlier today, the Un-carrier revealed news that it had landed on the top spot of this latest study. This new accomplishment marks T-Mo’s 9th consecutive win and 23rd win overall. The wireless carrier has topped the study ever since 2018 when they launched Team of Experts (TEX). This also means that … [read full article]

T-Mobile reveals Q4 and full-year 2021 earnings

Earlier today, T-Mobile unveiled its Q4 and full-year 2021 earnings. The Un-carrier was able to deliver industry-leading service revenue and cash flow growth during the year thanks to its number of customer gains. Not to mention, its unmatched network and value combination was able to produce impressive results for the wireless carrier.  In the words of T-Mobile CEO, Mike Sievert:  “T-Mobile had our strongest year ever. We didn’t just meet the bold goals we set for 2021 … [read full article]

T-Mobile kicks off Black History Month with $2.5M donation

Today is the first day of Black History Month. And to celebrate this, T-Mobile has made an important announcement on its news page.  The Un-carrier has just made a $2.5 million donation through its Magenta Scholars program. This donation will help support “the next generation of diverse leaders who will carry on that legacy.” This donation will be directed towards the Thurgood Marshall College Fund, which will help give scholarships to deserving students who are attending historical … [read full article]

T-Mobile details plans with new 3.45 GHz spectrum

T-Mobile has big plans with its recent win in the Federal Communications Commission (FCC)’s Auction 110. And today, the Un-carrier has laid out those plans in a new release.  Even though T-Mobile has taken the lead in 5G, it plans to further fuel this lead with the latest mid-band 3.45 GHz spectrum it purchased in the auction. This will be added to the 2.5 GHz spectrum that T-Mo has already deployed with its 5G network.  As of … [read full article]

T-Mobile unveils new True Name feature for T-Mobile MONEY

T-Mobile has just introduced a new product intended for users to comfortably use their True Names. Today, the Un-carrier unveiled the new True Name by Mastercard for T-Mobile MONEY.  With this new feature, T-Mobile gives all of its customers a chance to be comfortable with their true names. This allows transgender and non-binary customers to use their chosen names on their T-Mobile MONEY debit card without fear of discrimination, adversity, or harassment.  “Adding True Name to T-Mobile … [read full article]

T-Mobile achieves goal for 100% renewable energy

T-Mobile has obtained a new achievement! Earlier today, the Un-carrier revealed that they are the first and only U.S. provider to source 100% of its total electricity usage with renewable energy.  This is a milestone that T-Mo mapped out as early as 2018. Back then, they were the first provider to sign the RE100 pledge. Their goal was to source 100% of its total electricity with renewable energy by the end of 2021. And true enough, the … [read full article]

T-Mobile tops Opensignal’s latest 5G Experience Report

T-Mobile has once again topped a third-party study for having the fastest 5G download and upload speeds in the country. The study also found that T-Mo can connect to 5G more often and in more places than anyone else.  According to Opensignal’s latest 5G Experience Report, the Un-carrier has a 5G download speed that is over 2.5x faster than Verizon’s and over 3x faster than AT&T’s. The report also states that T-Mo customers got to connect to … [read full article]

T-Mobile exec shares thoughts on current FAA concerns over C-Band 5G

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With the aviation industry’s concerns over 5G, T-Mobile President of Technology, Neville Ray, turned to the company’s website to give his input.  In the blog post, Ray discloses that T-Mobile does not use C-Band, which is where the concern comes from. The executive also says that T-Mo’s network and customers are not affected by the Federal Aviation Administration (FAA)’s concerns.  The post reads: “5G smartphones and networks have been in use across the US and globally since … [read full article]

T-Mobile expands Home Internet service to 57 cities in Texas

T-Mobile is kicking off 2022 with a busy month.  Earlier today, the Un-carrier revealed that it has expanded its coverage of fixed wireless Home Internet service to 57 cities and towns across Texas. With this expansion, nearly 4 million Texans will be given an alternative to traditional landline ISPs.   “I am encouraged to hear about the expansion of T-Mobile Home Internet – a new option for connectivity in our state,” said State Representative Trent Ashby. “It’s unacceptable … [read full article]