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T-Mobile Tops J.D. Power’s 2024 US Wireless Customer Care Study Again

T-Mobile recently received a new recognition for its customer experience. For the 13th consecutive time in six years, T-Mobile took the top spot for customer care among mobile network operators (MNOs) in J.D. Power’s 2024 US Wireless Customer Care Study.  This win further iterates the Un-carrier’s dedication for winning customer service experience. Of course, this is all thanks to its Team of Experts and 2022 rollout of its Total Experience model. In doing so, the Un-carrier was … [read full article]

T-Mobile is Gearing Up for the Big Game

With its success during the Las Vegas Grand Prix, T-Mobile is gearing up for another major sporting event.  Once again, Las Vegas is playing host to the Super Bowl LVIII, which starts on February 11, 2024. The Big Game will be held at the Allegiant Stadium, which T-Mobile has equipped with its 5G coverage and capacity enhancements.  With its equipment in place, T-Mobile subscribers get to experience download speeds of up to 1.2 Gbps and upload speeds … [read full article]

T-Mobile Makes $50,000 Donation to 5 Organizations in Hawaii and Washington

Earlier today, T-Mobile made a donation to help a total of five nonprofit organizations. The Un-carrier made a donation totaling $50,000 to two Hawaiian-based and three Washington-based organizations.  These groups were specifically handpicked by T-Mobile employees in these two locations as part of its Difference Maker Award. This is a quarterly recognition program that T-Mobile rolled out last year to recognize the top-ranking business performance areas across the company. Through the award, winning employees were able to … [read full article]

T-Mobile Releases Q4 and Full Year 2023 Earnings Report

T-Mobile held an earnings call today for its Q4 and full 2023 results. In the call, the Un-carrier shared record-breaking results with industry-best growth in service revenues, profitability and cash flow in 2023.  As a result of the numbers it earned, T-Mobile was able to deliver $14.0 billion to its stockholders in 2023. In a separate release, the Un-carrier declared a $0.65 per share cash dividend on … [read full article]

T-Mobile’s Hulu On Us Perk is Now Live

Earlier this month, it was reported that T-Mobile will be offering free Hulu to Go5G Next subscribers. That day is finally here! Starting today, Go5G Next subscribers have access to Hulu at no extra cost. This means that subscribers under this plan now have Apple TV+, Netflix, MLB.TV, and Hulu available to them.  Of course, this also means that the free Netflix plan on all T-Mobile customers will … [read full article]

T-Mobile Rolls Out Connected Workforce to Help Medium-sized Businesses

Earlier today, T-Mobile launched a new solution that brings nationwide 5G business internet with Cisco Meraki devices and cloud-managed networking platform. What’s even better is that this package is all managed by T-Mobile.  The new service, called Connected Workplace, gives medium-sized business owners an all-in-one solution. The package comes with simple and competitive pricing. T-Mobile also provides installation, software licensing, and 5G gateway and Wi-Fi access point device upgrades for every three years at no extra charges.  … [read full article]

T-Mobile Expands 5G Network in Other Cities

Yesterday, it was reported that T-Mobile expanded its 5G network coverage in Rolla, MO. As it turned out, there were plenty of other areas that got an expansion T-Mobile.  Here are the other cities where the network has expanded to: Athens, Ohio Lima, Van Wert and Celina, Ohio Tucson, Arizona Jefferson City, Missouri With this development, residents and businesses in these cities now enjoy T-Mobile’s blazing fast Ultra Capacity … [read full article]

T-Mobile’s 5G Network Now Fully Covers Rolla, MO

The city of Rolla, Missouri is now fully covered by T-Mobile’s 5G network. The Un-carrier made the announcement today as they celebrate all the network enhancements they’ve made over the past two years. And because of this, Rolla and its locals get to enjoy blazing fast Ultra Capacity 5G.  As a result of the network improvement, Rolla residents get to experience the lowest latency and can stream the best quality for video. Not to mention, T-Mobile now … [read full article]

T-Mobile’s Network Improvement in West Virginia Leads to Positive Results

T-Mobile has achieved something big in West Virginia. At a press event held today, West Virginia Governor Jim Justice recognized the Un-carrier’s statewide network upgrades along with its $200 million investment to improve connectivity in the Mountain State.  Together with T-Mobile’s Edwige Robinson, the two spoke about how the investment helped the citizens and businesses in the state. This is because West Virginia has often been left behind in technological advancements for its low population density and … [read full article]

Metro by T-Mobile Will Run an Ad During Super Bowl Commercial Break

Metro by T-Mobile is making history happen as it launches its first ever Super Bowl commercial. The prepaid brand will be releasing its ad in the Spanish-language broadcast on Univision on February 11.  According to its release, the ad will include a :60 spot that they developed with OKRP. The ad will be running in the second quarter during the seventh commercial break. In line with this announcement, T-Mobile’s Prepaid Chief Marketing Officer, Clint Patterson, said: “Metro … [read full article]