The American Customer Satisfaction Index has scored AT&T and T-Mobile as the two lowest ranked wireless carriers when it comes to happy customers. One time last place carrier Sprint is now the highest ranked tied with Verizon. Sprint and Verizon both rate a 72 for for customer satisfaction in the ACSI survey which polled 8,000 households in the first quarter of 2011. T-Mobile scored a 70 down … [read full article]
I’ve been going back and forth on writing this all day even so it was sent my way last night. At first glance it appears as though Sprint is prepared to grab up all the T-Mobile customers it can between now and July 23rd, 2011. If for some reason the AT&T/T-Mobile deal doesn’t go through customers … [read full article]
According to the old “people familiar with the matter” story AT&T will have to pay Deutsche Telekom $6 billion in assets, cash and services if a deal isn’t approved by US regulators. The $6 billion would break down into the $3 billion in cash previously thought but an additional $2 billion worth … [read full article]
Workers from ver.di, the German telecommunication works union came together during Deutsche Telekom’s annual shareholder meeting and demanded the company ensure that their American counterparts at T-Mobile USA receive the same rights as they do. Forming a human chain around the venue and releasing black balloons the workers showed a strong sign of solidarity with T-Mobile USA workers. In Germany, DT recognizes the union and … [read full article]
Imagine our surprise as Rene Obermann, Deutsche Telekom CEO says the sale of T-Mobile USA is on track. Speaking to shareholders at DT’s annual general meeting he expects the deal to close in the first half of 2012. While he remains confident, I’m slightly more optimistic after … [read full article]
Try as I might I just can’t find a video that can be embedded to watch today’s Senate hearing on the AT&T/T-Mobile merger. While you should definitely catch our recap of the days news, nothing is going to substitute watching it all unfold for yourself. Hit the CSPAN link below and make sure … [read full article]
In case you didn’t catch our liveblog this morning covering the Senate Judiciary hearing on the AT&T/T-Mobile merger, you didn’t miss anything major but still missed quite the show. The hearing was aptly called “Is … [read full article]
Didn’t think anyone would listen to our poll regarding your thoughts on the AT&T/T-Mobile deal? Our new friends at PublicKnowledge.org thought otherwise using the TmoNews poll inside their Presidents Gigi Sohn’s opening remarks before the Senate Judiciary subcommittee on antitrust. You’ll definitely want to start paying attention around the 1:50 mark. This poll was designed to show that consumers … [read full article]
On Wednesday morning at 10:15am EST time executives from AT&T and T-Mobile will testify in front of the Senate Judiciary Committee in the hopes of justifying the acquisition of T-Mobile by AT&T. Tuesday afternoon saw a conference call with some of tomorrows witnesses who will appear before the Senate regarding … [read full article]
During todays Google I/O conference Android head Andy Rubin sat down with the press and took a question about the future of Google’s Nexus brand series of devices. The question referred to Google’s efforts to work with carriers and OEM’s to push updates to Android devices faster … [read full article]
