T-Mobile lands top spot of J.D. Power study– 10th consecutive time

T-Mobile has done it again! And by that, we mean landing on J.D. Power’s top spot among Mobile Network Operators. The report shared the results of its latest 2022 U.S. Wireless Customer Care Mobile Network Operator Performance Study – Volume 2, which led to T-Mobile’s win for the 10th consecutive time. This study evaluates customers’ experience across six service platforms: store, phone, website, app, social media, and text. From this, T-Mobile gained a score of 816 points, … [read full article]