Posts by Jordan

Report Clarifies the Vague Text that Scared Some T-Mobile Customers

Last week, some T-Mobile customers received a text update informing them of an upcoming change in account credits. These customers were told that they will be getting a “lump sum” credit but did not specify what this was.  The text message that some T-Mo customers received read: “We’re changing how we apply account credits for selected offers. On your next bill, you’ll receive one lump-sum credit for the remainder of your offer value instead of a recurring … [read full article]

T-Mobile is Testing Its Second Line Service in Select Markets

T-Mobile is now letting some of its customers experience having a “Second Line.”  As shared by The Mobile Report, this feature is currently being tested in “very select markets.”   Some important information about Second Line that you should know:  It doesn’t come with data and is meant to just be a second number on the same line.  Compatible devices can use a single physical SIM and an eSIM, or a couple of eSIMs. If this feature … [read full article]

Dealers Are Unhappy With T-Mobile’s New Compensation Program Changes

Sadly, T-Mobile has made a new change to its dealer compensation program once again.  As shared by NWIDA, a Twitter post from T-Mobile talked about the company’s Reinvented Payment Terms. Unfortunately, this doesn’t mean good news for dealers.  The post shared that dealer compensation was 100% on the first month and dropped to 60%. With the new change, this will now drop to 25%.  In addition to this, this will be made as a pay retention … [read full article]

T-Mobile Appeals Against AT&T & Verizon Customers Alleging It Caused Price Increase

Back in November, AT&T and Verizon customers were allowed to file a lawsuit against T-Mobile. These customers were frustrated with T-Mobile’s merger with Sprint, which they believed caused its rival carriers to raise their prices.  The proposed lawsuit intended to penalize T-Mobile with various fees. Not to mention, they hoped to reverse the 2020 merger.  According to Reuters, T-Mobile can now appeal to have this lawsuit blocked. District Judge Thomas Durkin recently allowed T-Mo to appeal … [read full article]

T-Mobile: Hosting Q1 2024 Earnings Call in April

t-mobile-corporate-logo

T-Mobile will be hosting its first quarter 2024 financial and operational results in April. The event will take place on Thursday, April 25, 2024 at 4:30 pm EDT. If you are interested in joining the event, you can tune into the webcast around that time. During the virtual event, there will be a live webcast of the talk. It will be available on this page. Source: T-Mobile

T-Mobile is Rolling Out New PTT Product Next Month

T-Mobile is introducing a new product called T-Mobile Mission Critical Push-to-Talk (MCPTT). This falls under its T-Mobile Direct Connect portfolio that is built into Motorola Solutions’ Critical Connect service. Through this service, agencies and businesses can end-to-end encryption, redundancy, and resiliency with emergency alerts, secure messaging, ambient listening, and role-based management.  While this is a product built for rugged devices, it also comes as an app that can be installed on smartphones and tablets. The product is … [read full article]

T-Mobile’s 2 for $75 Offer, Upcoming Prepaid Charges to Take Effect in April

A few days ago, it was reported that T-Mobile’s 2 for $75 unlimited offer will be postponed. At the time of reporting, there was uncertainty on when the offer will go live.  Fortunately, T-Mobile was able to sort out the details and plans to roll out this promotion next week. Through this promotion, you can save $85 when getting a second plan. The offer also saves you the cost of T-Mobile’s $25 Device Connection Charge (DCC) … [read full article]

PSA: Don’t Forget to Disable Roaming When Traveling Internationally

PSA Reminder: if you’re traveling internationally, make sure to disable roaming on your device. Otherwise, you might be shocked with your bill when you get home.  This is what happened to a family who came back from vacation with a monthly bill of $78,240.61. As the post shared, the family forgot to disable roaming and got hit by charges while they were on vacation.  As shared by PhoneArena, T-Mobile charges $15 per MB of roaming … [read full article]

Report: T-Mobile Prepaid Will Offer Two for $75/Month Soon

It looks like T-Mobile has an upcoming two for $75 per month offer on prepaid lines. Initially, the report shared that this promotion started on March 21st. But they have updated the report since T-Mobile has delayed the rollout of the promo.  As of this writing, a new date for the promotion’s rollout has not yet been announced. We’ll keep an eye out for more updates.  According to The Mobile Report, the promotion will allow you … [read full article]

T-Mobile Rolls Out Backup Internet Plan for Business Customers

Earlier today, T-Mobile unveiled a new “Backup Internet” service for business users.  For $30 per month, you can sign up for the new 5G Business Internet Backup plan offered by T-Mo.  This plan is meant as a backup plan for those who already have cable or fiber connection. If you are not a T-Mobile Business user, this backup internet service is not available for you.  As of this writing, the details of the plan have not yet … [read full article]