Posts by Jordan

T-Mobile names 25 winners of its Hometown Grants

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Earlier this month, T-Mobile named Woodstock, IL as the winner of its Hometown Techover Contest. And today, the Un-Carrier has announced 25 small towns that will win a Hometown Grant to help with their community development projects.   The winners of these grants include the following towns: Alabama: Atmore, Wedowee Arkansas: Clarksville California: Mammoth Lakes Illinois: dIXON Indiana: Batesville Idaho: Fruitland Kansas: Fort Scott Michigan: Lake Orion Mississippi: Oxford … [read full article]

This is what T-Mobile CEO talked about during the Goldman Sachs Communacopia Conference

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Earlier today, T-Mobile CEO Mike Sievert spoke at the Goldman Sachs Communacopia Conference. The executive talked about the company’s key priorities for 2H 2021 with focus on their lead in 5G.  Here are some of the points that Sievert highlighted during the event: On ARPU: “Look, one of them that I’m excited about is revenue per customer. Magenta MAX is a blockbuster success. In fact, we just re-guided now on this year that instead of being plus … [read full article]

T-Mobile makes changes to employee rules in Metro by T-Mobile stores, requires vaccinated staff to return

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T-Mobile has revealed an important change to how it operates its Metro by T-Mobile stores.  Starting October 1st, Metro by T-Mobile stores will have a minimum of 2 employees at all times. While this change won’t likely be felt by the larger stores, the smaller stores will have to endure a significant increase in their operating costs.  According to NWIDA, … [read full article]

T-Mobile names new executive vice president and general counsel

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T-Mobile recently announced a new addition to its corporate team. According to the announcement, Mark W. Nelson will be joining as the company’s new executive vice president and general counsel by October.  The reason for the change is because current General Counsel Dave Miller will be retiring from his position after 26 years with the Un-Carrier. He will retire from the company on April 1, 2022.  Nelson was chosen to be the successor because of his expertise … [read full article]

T-Mobile removes DIGITs promos mistakenly added to accounts

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T-Mobile recently discovered a billing error that applied incorrect promotions to several subscribers. After this discovery, T-Mobile sent out a text to affected subscribers informing them of the error.  The Un-Carrier started sending out a text message to subscribers on September 15th. The T-Mo Report also shared an internal screenshot talking about the error. The document revealed that around 200,000 accounts had a free Proxy by DIGITs line … [read full article]

T-Mobile makes changes to some grandfathered promos

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It’s common practice for plans to lose some features and promotions when they get grandfathered. This is why there are those who are hesitant to change their plan once they know their existing plan will be discontinued by their carrier. For this same reason, T-Mobile has made some changes to the way they discontinue their old plans.  This was initially shared on a Reddit post and was confirmed by … [read full article]

Report says T-Mobile has most available 5G network in the whole world

A new global report shows T-Mobile as a top provider of 5G signal compared to everyone in the world.  The report comes from Opensignal, who recently awarded T-Mobile with the top spot for best 5G Availability in the world. Not to mention, T-Mobile is the only US operator to receive a Global 5G Award.  This follows T-Mobile’s recent victories as it received recognition for … [read full article]

T-Mobile Home Internet coverage expanded to new towns and cities

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T-Mobile has once again expanded its T-Mobile Home Internet coverage in the country. With today’s announcement, customers from towns and cities across Florida, Georgia, North Carolina and South Carolina now have access to T-Mobile Home Internet.  The network makes over 30 million households eligible for the service throughout the country. And this comes right in time with more and more people needing access to fast and reliable broadband internet at home.  “Today, thousands more households now have … [read full article]

T-Mobile unveils official network shutdown dates

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It’s official! T-Mobile has given a date for its Sprint shutdown date.  The Un-Carrier published an official network retirement page on its website. According to the website, the Sprint shutdown date continues to follow the original date. But T-Mo has moved its T-Mobile 3G UMTS network shutdown date from October to July 1, 2022.  The information doesn’t reveal a timeline for T-Mobile’s 2G shutdown. As guessed by this report, it’s … [read full article]

T-Mobile will soon offer in-store device repairs

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Good news to all T-Mobile customers. Starting November 1st, T-Mobile will be accepting in-store same-day device repairs across the country. This will be available for customers with Protection<360> at 500 T-Mobile stores.  This is the first time that T-Mobile will offer in-store repairs and service locations in their stores. If you need to have your device repaired and you have Protection<360> enabled, you can check T-Mobile’s Store Locator to … [read full article]