Archive | 2024

Chinese Cyber Attack Hits U.S. Telecom Firms: T-Mobile, AT&T, and More Compromised

Update (11/27/24 8:18 pm EST): T-Mobile Chief Security Officer, Jeff Simon, released an update regarding the alleged cyber attack. The Un-carrier confirmed that they “detected attempts to infiltrate” the system by bad actors. Fortunately, T-Mobile’s defenses worked as intended and protected “sensitive customer information, prevented any disruption of our services, and stopped the attack from advancing. Bad actors had no access to sensitive customer data (including calls, voicemails or texts). You can read the rest of … [read full article]

T-Mobile Users on an iPhone Spot Small Change on Their Device

T-Mobile has quietly introduced a welcomed improvement for iPhone device users. Instead of having to memorize the name of the T-Mobile plan being used, T-Mobile subscribers can now see the name of their plan on the “Cellular Plans” field.  Prior to this change, iPhone users saw details like “HD Video” or “4K UHD Video.” But this change makes it a lot easier to know which plan you are using.  As shared by [read full article]

T-Mobile Sends Out Email Inviting Subscribers to Switch to T Life App

Earlier this year, T-Mobile released the T Life app and shut down its T-Mobile Tuesdays app. The T Life app was released to offer more than just the rewards program. Throughout the months, the Un-carrier disclosed its plans to eventually shut down its original T-Mobile app. And today, the wireless carrier has finally held true to that promise. As spotted by The Mobile Report, … [read full article]

T-Mobile Unveils Backup Data Service In Times of an Outage

Update (Nov. 14, 2024, 5:25 am EST): T-Mobile officially revealed more information about its internet backup plans. We have updated the article below to reflect the official announcement. Outages may not happen often, but they are nonetheless equally annoying for customers that rely on their internet service provider (ISP) for connectivity. Luckily, T-Mobile has a way to make sure households and small business stay connected during … [read full article]

Report: T-Mobile Rolling Out Insurance Service Beyond Smartphones

T-Mobile is joining in on the trend of offering insurance, just like its biggest rivals do. AT&T and Verizon have long offered the Protect Advantage for 4 plan and the Home Device Protect program, respectively. With this, T-Mo has unveiled its newest product: Protection 360 HomeTech service.  The Mobile Report received a leaked document revealing the Un-carrier’s plans to launch this new service. It costs $25 per month … [read full article]

Here’s What to Do If You’re Still Paying a Monthly Sprint Flex Lease Charge

A few months ago, it was discovered that former Sprint customers continue to be charged a monthly fee for their leased phones. This was a loophole that was revealed to be caused by a payment plan with no end. Despite T-Mobile’s $26 billion acquisition of Sprint in 2020, the latter’s customers continue to be charged.  After learning about this, some customers took … [read full article]

T-Mobile Unveils Holiday Deals for 2024

With the holiday season coming up, T-Mobile has unveiled its latest deals for both T-Mobile and Metro by T-Mobile.  The highlight of the announcement is that Metro by T-Mobile customers will get the Apple Watch SE and iPhone 12 both for $99.99. This is also the first time that customers can get the full lineup of Apple Watches with no contracts, credit checks, and no surprises.   Meanwhile, T-Mobile customers can save $1,000 with the latest tech. Home … [read full article]

T-Mobile Breaks World Record for Upload Speeds

T-Mobile has achieved a new world record today. This time, it has set a record for its 5G upload speeds.  Thanks to its partnership with Ericsson and Qualcomm, T-Mobile was able to reach a peak upload speed of 2.2Gbps on its 5G network in a testing done at the SoFi Stadium in California. This was achieved through a new technology called 5G DC. As T-Mobile says, this is the fastest 5G upload speed to be ever recorded.  … [read full article]

Report: T-Mobile Tuesdays’ Next Physical Freebie is a Pair of Gloves

T-Mobile is planning on releasing a pair of gloves for its next T-Mobile Tuesdays’ freebie item.  This is a fitting giveaway, especially since winter is coming. They’re not high-end fancy gloves but just regular ones that look pretty comfortable.  The material looks like it’s a knitted glove with a black, white, and magenta stripe pattern. On the cuff, there’s a T-Mobile tag. The good part about using these gloves is that they are touch-compatible. You won’t need … [read full article]