Wireless carriers have an option for users to suspend or freeze a plan for a limited period. While it’s temporarily suspended, users continue to keep the line and just pay a reduced cost. Unfortunately, it looks like T-Mobile plans to continue charging customers full price during a seasonal suspension period.
As reported by PhoneArena, seasonal suspensions on the Un-carrier will “now be charged the full monthly recurring charge.” This was discovered on October 10 by a Reddit user.
After checking T-Mobile’s support pages, this charge seems to be reflected. The page reads:
“The account will be billed the plan’s regular monthly charge, including any data add-ons or additional features.”
This is a huge difference compared to T-Mobile’s previous plan reduction for voluntary suspensions to $10 per month.
Of course, this change has left customers angry and frustrated once again. If you are someone who uses a seasonal suspension to reduce your monthly bill, how do you feel about this change?
Source: AndroidAuthority