Archive | September, 2024

T-Mobile Invests to Improve Its Cybersecurity Practices

As part of its settlement with the Federal Communications Commission (FCC), T-Mobile will be investing millions of dollars in intensifying its cybersecurity operations. Not only that, the Un-carrier was ordered to pay $15.75 million in civil penalties to the US Treasury. This is the same amount that T-Mobile is spending on its internal cybersecurity investment.  According to T-Mobile, it will be making the following improvements to its cybersecurity:  Corporate Governance – T-Mobile’s Chief Information Security Officer will … [read full article]

Metro by T-Mobile Earns Recognition as Fastest Prepaid Wireless Brand in the US

Metro by T-Mobile has earned a new recognition for itself.  Ookla recently released the results of its first ever Prepaid Wireless Speedtest Connectivity Report. The study analyzed the network performance of the prepaid brands in the country, which named Metro by T-Mobile as the fastest prepaid wireless brand in the US.  The study found that Metro by T-Mobile dominated the following:  Fastest Prepaid … [read full article]

T-Mobile Reroutes 988 Calls for Mental Health Support to Closest Crisis Center

T-Mobile has stepped up to help customers who need mental health support. As revealed in an announcement today, T-Mobile customers calling 988 will now be routed to local crisis centers when they need mental health support. This move makes T-Mobile an industry leader as they are the first in wireless to enable georouting for 988 calls nationwide. T-Mobile started routing calls made to the 988 Suicide and Crisis Lifeline to crisis centers last week. Instead of routing … [read full article]

T-Mobile Partners With OpenAI to Create IntentCX

Another announcement that T-Mobile made during its Capital Markets Day event is that they have signed a multi-year agreement with OpenAI that promises to “revolutionize the customer experience and reset customer success benchmarks for companies around the world.”  Using technologies from both companies, T-Mobile and OpenAI are custom-building IntentCX, the first intent-driven AI-decisioning platform of its kind. This technology comes with secure access to T-Mobile data and OpenAI’s ability … [read full article]

T-Mobile Partners With NVIDIA, Ericsson, Nokia for AI-RAN Innovation Center

During today’s Capital Markets Day event, T-Mobile announced a new collaboration with NVIDIA, Ericsson, and Nokia. This partnership aims to further advance its 5G leadership position by driving the future of mobile networks with the use of AI. Together, the Un-carrier plans to revolutionize radio access networks (RAN)’s capabilities to further support customers.  The partnership will use NVIDIA AI Aerial platform T-Mobile’s 5G network and Ericsson … [read full article]

T-Mobile Unveils Its Network for First Responders: T-Priority

T-Mobile is joining the move to support first responders by providing them a new solution that helps them stay connected every day and in the event of an emergency. During today’s Capital Markets Day event, T-Mobile CEO Mike Sievert unveiled T-Priority, an unprecedented support for first responders that comes with the following: The world’s first network slice for first responders built on T-Mobile’s 5G Standalone Core Best-in-class partners with industry partners like Motorola Solutions, Ericsson, and 3rd-Eye … [read full article]

T-Mobile Submits Filing Opposing FCC’s Proposed 60-Day Device Unlocking Policy

Back in June, the Federal Communications Commission (FCC) proposed to lower the required number of days for carriers to unlock devices. Instead of the current number of days, the FCC wants carriers to limit this to just 60 days. T-Mobile has reacted to this and submitted a new filing to the FCC.  In its filing, T-Mobile explained why it opposed the new policy. The Un-carrier met … [read full article]

Report: Hacker Gains Access to T-Mobile’s Internal Files Via Third-Party Firm

Update 10:54 am ET Sept. 17, 2024: A T-Mobile representative reached out to correct us that this incident did not involve T-Mobile US. The rep shared that “it may be a T-Mobile brand outside of the US.” This correction reveals that T-Mobile US and any of its brands in the US were not affected by this data breach. The original article is below. — It looks like T-Mobile has been involved in a new data breach after … [read full article]

Price Increase Won’t Affect T-Mobile Customers With “Hulu On Us” Perk

At the start of the year, T-Mobile offered a “Hulu On Us” perk to customers who would subscribe to its premium Go5G Next plan. The Un-carrier previously offered the perk for either six months or an “indefinite” period, depending on the customers’ Netflix package. While those who received six months of Hulu On Us had used up the perk by now, those with an “indefinite” Hulu On Us are wondering if they will continue receiving the perk … [read full article]