To this day, many smartphone users continue to get shocked by their bills when they return home after an international trip. Most of these customers forget to disable roaming on their trip, which leads them to rack up insane charges. But it looks like T-Mobile is actually doing something to help out these customers.
According to PhoneArena, a T-Mobile subscriber received a push notification from the T-Mobile app that led to information about roaming upon arriving in a foreign country. The app also came with a link that lead the subscriber to a site to purchase high-speed data pass for the phone number with international support.
The link leads to a page that reads “You’re connected around the globe.” It also includes specific plan features on available data and included countries:
- Go5G Next, Go 5G Plus, Max plans: Up to 15GB of high-speed data in Canada and Mexico, unlimited basic data, unlimited calling, unlimited texting to and from the US, Canada, and Mexico; Up to 5GB of high-speed data in over 215 countries and destinations
- Go5G or Magenta plans: Up to 5GB of high-speed data in 11 European countries
Some T-Mobile customers pointed out that they only received a text message upon arriving in an international destination. They did not receive the push notification, which could have helped make things clearer so they can avoid incurring roaming charges on their trip.
Source: PhoneArena