Archive | February, 2024

T-Mobile’s Systems Now Fully Restored After Downtime

Earlier today, T-Mobile customers encountered some issues when making calls and text messages.  As reported by The Mobile Report, the problem started around 6am ET on Friday, February 16. The customers who encountered the issue reported getting a “message sending failed” error even though their messages were actually going through. The issue likely affected the confirmation of sent SMS texts. There were also some customers who encountered issues making … [read full article]

T-Mobile Exposed Customer Data to Hackers, Per Lawsuit

A 2022 lawsuit against T-Mobile revealed how T-Mobile exposed the data of its customers to hackers. The lawsuit was filed by an investor in the company that goes by the name Jenna Harper.  As reported by PhoneArena, the lawsuit claimed that T-Mobile has one unified database where its customer data and credentials are organized into. This database then trains AI and machine learning models, which has the tendency … [read full article]

T-Mobile Achieves Record-Breaking Speeds in New 5G UL Tx Switching Test

T-Mobile celebrates a new milestone as it achieves an uplink speed of 345 Mbps on its 5G SA network. This number was achieved when the Un-carrier tested a new feature called UL Tx switching.  The 345 Mbps achieved by T-Mobile is a significant number since it is the fastest-ever recorded in North America that makes use of sub-6 GHz spectrum. This achievement shows that T-Mobile’s technology has the potential to revolutionize data transmission between mobile devices to … [read full article]

Report: T-Mobile Customers Discover Glitch to Unlock Unpaid Samsung Devices

There’s always a catch when you buy a new smartphone from a carrier instead of directly from the manufacturer. While these phones may seem to give a discount or even offer it for free with a plan, it also means that you’ll be stuck with the carrier until you pay off the device. And understandably, carriers do this to deter fraud so it’s usually a Win-Win scenario.  Earlier today, however, it looks like T-Mobile customers found a … [read full article]

T-Mobile Signs 10-Year Partnership With VA Healthcare in the Caribbean

T-Mobile has announced a new partnership with the Veterans Affairs Caribbean Healthcare System in Puerto Rico and the US Virgin Islands. The office chose the Un-carrier as its primary wireless provider with a 10-year agreement.  This partnership gives VA healthcare professionals in 15 locations access to T-Mobile’s networks. As a result, they can rely on low latency and 5G reliability to ensure resilient and consistent connectivity when handling telehealth, patient care, and disaster response.  T-Mobile will be … [read full article]

T-Mobile CEO Pens Blog Post Explaining the Perks Customers Receive

Customers are always being rewarded by brands through their loyalty programs. Unfortunately, some of these programs are only a ploy to keep customers spending for rewards that offer little to nothing value.  Thankfully, T-Mobile has kept its customers excited with the rewards they offered every week. And now, with the launch of Magenta Status, the Un-carrier is ready to elevate the rewards they give to their customers.  In an earlier blog post by T-Mobile CEO, Mike Sievert, … [read full article]

Consumer Groups Hope the FCC Approves One Condition Related to T-Mobile’s Mint Acquisition

A total of four consumer advocacy groups have requested the Federal Communications Commission (FCC) to implement a special phone unlocking condition related to T-Mobile’s intended acquisition of Mint Mobile. These four groups include Consumer Reports, Benton Institute, Open Technology Institute at New America, and Public Knowledge.  The groups are hoping that a similar condition will be agreed upon just like Verizon’s acquisition of TracFone in 2021. They are hoping that the Un-carrier will allow all devices to … [read full article]

T-Mobile Releases Super Bowl Ad With Stars “Auditioning” for Magenta Status

T-Mobile has released its second Super Bowl ad that it plans to run during the Big Game on Sunday. The 60-second ad highlights the Un-carrier’s new customer appreciation program that it announced a few days ago.  In the ad, T-Mobile shares that nobody needs to audition for Magenta Status. Several stars appear to “audition” for Magenta Status, such as Laura Dern, Gabriel Macht, Patrick J. Adams, Common, Jennifer Hudson, Bradley Cooper and his mom Gloria, and Zach … [read full article]

T-Mobile Postpones 2G Shutdown Date

Most people these days have already made the switch to a 5G-enabled smartphone, especially since manufacturers have started to release budget-friendly options. Despite this, there are still some people who use 2G phones. The ones that do are currently using T-Mobile’s 2G network since Verizon and AT&T have shut down their networks years ago. T-Mobile also originally planned to shutdown its 2G network on April 2. But it looks like the Un-carrier has changed its mind.  [read full article]

T-Mobile Customer Shares His SIM Swap Attack Experience

SIM swap attacks are always a scary scenario for wireless customers. Thieves can walk into a store and pretend to be the owner of the SIM and get away with a new one. After that, they already have access to everything the owner has– bank accounts, email, and security questions.  One T-Mobile customer recently shared his SIM swap experience on Reddit. While he was at home, he received … [read full article]