Archive | 2023

Report: T-Mobile No Longer Testing Forced Migrations (For Now)

Recently, T-Mobile unveiled its Q3 2023 Earnings Report where it showed customer growth for the postpaid brand. At the said event, T-Mobile CEO, Mike Sievert, gave an update regarding its planned forced migrations.  As The Mobile Report revealed, the Un-carrier has scrapped its plans for these migrations. Sievert pointed out that they received backlash over the “erroneous context” found in their leaked internal documents.  Sievert was quoted … [read full article]

T-Mobile Reports Q3 2023 Earning Results

Earlier today, T-Mobile unveiled its Q3 2023 results. These numbers showed promising growth on the Un-carrier’s customer count, thanks to its best-in-class network.  For this quarter, T-Mobile’s results showed the lowest Q3 postpaid phone churn throughout its history. They also earned the highest postpaid phone and postpaid account net adds and industry leading growth in consolidated service revenue and Core Adjusted EBITDA.  The highlights of its Q3 2023 results are:  Postpaid net customer adds of 1.2M; best … [read full article]

T-Mobile Will Automatically Switch Customers to Paperless Billing on November 8

After dealing with disgruntled customers over its forced plan migrations, T-Mobile finds itself on the hot seat once again with a new issue.  As shared by The Mobile Report, some T-Mo customers received a text notifying them that they will automatically be switched to paperless billing starting next month. The text reads: “T-Mobile: To simplify how you receive your bill we are converting your account … [read full article]

T-Mobile’s Ultra Capacity 5G Now Covers 330 Million People

T-Mobile has a new achievement with its Ultra Capacity 5G. The Un-carrier recently announced that it had achieved its goal to cover 300 million people with 5G UC. The best part is that this was achieved months ahead of schedule since the goal was to achieve this by the end of the year.  Thanks to the additional network enhancements it made, T-Mobile has expanded its overall 5G footprint. Today, they cover over 330 million individuals, or 98% … [read full article]

T-Mobile Continues to Offer Netflix On Us Perk Despite Streamer’s Price Hike

Netflix recently raised the prices of its subscription tiers. The price change is something that worried T-Mobile customers who were enjoying the Un-carrier’s Netflix on Us perk.  Thankfully, T-Mobile has updated its support page to reflect the new changes of this promotion. In the new update, T-Mo assures its customers that it will continue to pay for their subscriptions. But there are some things … [read full article]

Dish, T-Mobile Agree to Make Amendment to 800MHz Spectrum

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The latest news in the mobile spectrum saga between T-Mobile and Dish is that they have reached an agreement.  As reported by FierceWireless, Dish made a filing to the Securities and Exchange Commission (SEC) yesterday. T-Mobile has agreed to this amendment that makes a change to its License Purchase Agreement.  Prior to this, T-Mobile asked the court not to give the satellite company additional time to exercise … [read full article]

T-Mobile CEO Releases Statement to Clear Up Forced Plan Migrations

The latest update in T-Mobile’s forced migration comes directly from the Un-carrier’s CEO, Mike Sievert.  As shared by The Mobile Report, the executive has sent out an email to all employees to shed more light on the confusion. The email reiterates the previous update that the automatic migrations were part of “a very small test.” The new update also shares that T-Mobile has not yet changed … [read full article]

Report Says Only 1% of T-Mobile Customers Will Be Affected by Forced Migration

Following reports of its forced migration, T-Mobile clarified that only a small number of customers will be affected by the change.  A new report by The Mobile Report reveals that only around 1% of customers will be affected by the change.  This update gives customers some hope since they don’t have to worry about getting affected by the forced migration. Only a small … [read full article]

Study Finds T-Mobile Has Best 5G Availability in the World

T-Mobile has earned a new recognition for its 5G availability.  As discovered by research firm, Opensignal, the Un-carrier earns the title for having the best 5G Availability in the world. This is also the third consecutive year that T-Mobile holds this title as the only operator in the US to earn such an award.  T-Mobile’s President of Technology, Ulf Ewaldsson, said: “For years our team has been hard at work building a robust 5G network at a … [read full article]

Report: T-Mobile Plans to Roll Out New Device Trade-in System

Device trade-ins are a preferred option for anyone who wishes to upgrade their smartphone. Not only will this give you a discount on the latest model, it also gives other people a chance to purchase a device at less than its original price.  With a device trade-in, however, it’s always best to have your old device shipped to companies in a box. But for those who do not follow the practice of keeping old boxes at home, … [read full article]