Archive | 2022

T-Mobile now plans to charge $35 on almost every transaction

It’s a sad day for T-Mobile customers as the company plans to put up an activation fee on some of its services.  For some time now, the Un-carrier has an Assisted Support Charge in place. The charge started at $20 and has eventually crept up to $35. But customers could avoid this fee by ordering online. Unfortunately, the Un-carrier plans to change things up and will now impose the fee for almost every transaction.  The report comes … [read full article]

T-Mobile launches NextGen 911 RTT support for emergency calls/texts

T-Mobile has unveiled its newest move to help support 911 telecommunicators. In a press release, the company unveiled the new NextGen 911 Real-Time Text (RTT) service that it has innovated in partnership with leading cloud communications platform solutions provider, Sinch.  Through NextGen 911 RTT, T-Mobile will be able to support the estimated 240 million 911 wireless device calls made in the US every year.  In its announcement, T-Mo revealed that the first NextGen 911 RTT technology is … [read full article]

T-Mobile gets impressive results for Q3 2022

T-Mobile held an earnings call for Q3 2022 results and the numbers show good growth for the company.  In a nutshell, the Un-carrier obtained strong financial results and drove guidance raise for the third consecutive quarter in 2022. The figures from the call show the following: Service revenues of $15.4 billion grew 4% year-over-year, including industry-leading Postpaid service revenue growth of 7%Net income of $508 million and diluted earnings per share (“EPS”) of $0.40 decreased year-over-year primarily … [read full article]

T-Mobile offers OnePlus Nord N300 5G free to customers

T-Mobile has just unveiled the newest OnePlus device that will exclusively be available at T-Mobile and Metro by T-Mobile. The OnePlus Nord N300 5G is the latest smartphone to be offered by the Un-carrier. And with its latest announcement, you have a chance to get the device for free.  The OnePlus Nord N300 5G comes with a 6.56-inch HD+ display with a 90Hz refresh rate. From within, the device is powered by a Dimensity 810 processor with … [read full article]

T-Mobile lets you choose from 3 5G phones in exchange for your broken device

T-Mobile still wants your old broken phones.  The Un-carrier has a new deal where they will accept your broken phone in exchange for a new 5G smartphone. And the good news is that you can take your pick from these three devices: OnePlus Nord N200 5GTCL 30 XE 5GT-Mobile REVVL 6 5G With your broken phone trade-in, you can get any of these phones for $0. Of course, you’ll have to sign up for a monthly payment … [read full article]

T-Mobile’s social media customer service team forms union

It looks like T-Mobile’s social media customer service team is trying to form its own union. The group announced the creation of the “T-Force Social Care Alliance” on Wednesday. The first item on their list is for management to express more responsibility on issues like pay cuts and layoffs. In the letter released on social media, the group alleged that T-Mo cut monthly bonuses for them and replaced … [read full article]

T-Mobile: Donating up to $1M this MLB postseason

T-Mobile is serious about doing its part to help hurricane recovery efforts.  In an earlier announcement, the Un-carrier revealed that they will be donating up to $1 million to Team Rubicon as a way of helping hurricane recovery in communities affected by the recent hurricanes.  The donation will be done through the World Series, where T-Mo has pledged $5,000 for every home run. As of this writing, there have already been a total of 53 home runs … [read full article]