Just a couple of weeks after a T-Mobile outage knocked out service for many customers, it looks like T-Mo is having another issue.
Several T-Mobile customers are now reporting that they’re unable to send or receive phone calls. Most of the complaints seem to be coming out of the east coast so far, with reports coming in from New York, New Jersey, Massachusetts, Rhode Island, Connecticut, Maryland, Pennsylvania, and Virginia. Lots of customers are saying that they can text and use data, but calling is out.
T-Mobile hasn’t made any official announcements about an outage or any issues with calling. I’ve reached out for more info on the situation and will update this post when I hear back.
How’s T-Mobile working for you right now?
UPDATE 1 (7:00 pm ET): The official T-Mobile Help account on Twitter says that engineers are investigating the issue. “Our engineering teams are already hard at work looking into this and ensuring you get to enjoy your full services as soon as possible,” said T-Mobile Help.
UPDATE 2 (7:34 PM ET): Both T-Mobile Help and John Legere now say that service has been restored. If you’re still experiencing issues, T-Mo suggests rebooting your phone.
Thanks, Marcus, Alex, and Dennis!
Sources: Down Detector, Twitter, Reddit