Last year, a group called the Communication Workers of America (CWA) filed a complaint against T-Mobile for allegedly creating a company-controlled union. Now a judge has issued a decision on that matter.
Judge Sharon Levinson Steckler, a judge for the National Labor Relations Board, has ruled that T-Mobile must put an end to T-Voice. Steckler says that T-Mobile violated union laws with T-Voice by doing things like targeting employee pain points and having managers make the final selection of employees that would be representatives in T-Voice.
Among T-Mobile’s arguments were that the point of T-Voice was to focus on customer pain points and that “a few others slipped through the system.” However, Judge Steckler says that T-Mo credited T-Voice for raising paid time off and for other changes.
T-Mobile CEO John Legere responded to the judge’s ruling by calling it “ludicrous” and saying that T-Mo will appeal the decision.
@business This is ludicrous. We’re appealing. Listening to front-line employees tell us what customers need is imperative to our business. #wewontstop
— John Legere (@JohnLegere) April 4, 2017
@business Being the #Uncarrier is all about listening to customers and solving pain points. That’s what T-voice does & we will always defend them!
— John Legere (@JohnLegere) April 4, 2017
While we wait to see what happens next, you can check read Judge Steckler’s decision and other documents related to the case right here.