T-Mobile announced in mid-2014 that it had begun equipping some of its cell sites with precious low-band 700MHz spectrum, and since then we’ve seen it pop up in towns in [read full article]
Over the past couple of days our sources have been feeding us information regarding [read full article]
Not long ago, we were informed by our sources that T-Mobile was planning to release a brand new interactive map. Supposedly, the idea was to indicate areas where new 1900MHz and 700MHz have gone live, in order to help customers choose the best … [read full article]
Yesterday we shared some information with you regarding a new monthly program for customers who don’t qualify for JUMP! For $5 per month, these customers will have the option of getting a free entry-level smartphone after six months. After twelve … [read full article]
Earlier today, Computerworld released the results of its wireless customer satisfaction survey for 2014, and it paints a glowing picture for T-Mobile. Our favorite carrier scored really well, particularly in customer survice and in the “performance relative to cost” categories. In fact, of the eight individual categories, T-Mo finished top in six of them. … [read full article]
T-Mobile is making moves at the outset of this year with an aim to include lower credit customers a little more in its competitive pricing. A couple of days back it [read full article]
Our contacts have informed us that retail brick-and-mortar stores now have the NEW2U certified pre-owned devices in stock. Previously, stores would have to submit a Ship-to fulfilment and have the devices shipped to the customer. We’re not exactly sure when the stock started arriving, so we could be a little late on this one. But, I still wanted to let you know that you can … [read full article]
We like to try and keep our eye on network improvements here at TmoNews. While we’re still waiting for the new, official interactive map to be launched by T-Mobile, we can … [read full article]
John Legere took to YouTube in his very first Vlog to announce a new and exciting Uncarrier initiative. Unlike other moves, it’s not just about new plans and new offers. It’s about changing part of T-Mobile’s business practice in a way which will improve the experience of being a T-Mobile customer for the loyal subscribers. Especially those with low … [read full article]
Listen to a John Legere interview over the past few months and you’ll have undoubtedly hear his prediction that the wireless industry’s carriers are likely to be challenged by other, non-traditional carriers. Names like Facebook and Google have been thrown around in respect to other companies getting in on the wireless service game. His prediction could become reality sooner … [read full article]
