Archive | 2014

T-Mobile agrees to be more transparent on customer network speeds

Yesterday, the FCC published a press release stating that T-Mobile has agreed to improve its communications with customers regarding network connection speeds. T-Mo has agreed to take steps to make sure that customers running speed tests on the network receive accurate information, even when the customer is subject to reductions after hitting their personal data limit. The carrier will send texts to customers … [read full article]

T-Mo Samsung Galaxy S5, Note 3 and Note 4 all get software updates

Before we all get too excited, no, it’s not Android 5.0 Lollipop. However great that would be. Today, three popular Samsung flagship models on T-Mobile’s network received over-the-air updates. Samsung’s Galaxy S5 and Note 4 received an update which included Chinese language support for the first time. The update isn’t huge, but it’s not the smallest either. Pushing in at … [read full article]

T-Mobile adds Google Play Music, Xbox Music, SoundCloud plus 11 more to its Music Freedom list

This morning, T-Mobile announced that it has added 14 more music streaming services to its list of Music Freedom options. Simple Choice customers now get unlimited free streaming using 27 popular music services. New services added today include some really popular names like Google Play Music (voted as the #1 most-wanted addition), Xbox Music and SoundCloud among many … [read full article]

T-Mobile Support site gets a redesign

T-Mobile’s support website is perhaps my most used tool offered by our favorite carrier. Normally it’s to read up on phone specs, or software updates for T-mo devices. But it was never the most intuitive of platforms for discovery. Now, it’s been redesigned to be prettier and, hopefully, easier to use. The first thing you’ll notice on the new site is the main menu (above), offering quick access … [read full article]

T-Mobile LTE network now the fastest in Kansas City, MO and Columbus, OH

T-Mobile announced in two separate press releases this morning that its LTE network is now the fastest for mobile data in Kansas City (MO) and Columbus (OH). In Kansas City, the average download speed 19.3Mbps, which is faster than Verizon and 1.5 times faster than AT&T and Sprint. Jennifer Silveria, T-Mobile’s Central Area VP of Engineering encourages “every single Kansas … [read full article]