One of the biggest challenges for phone retail staff when selling contracts is signing up lower credit class customers. In T-Mobile’s case specifically, deposits are required for anyone with low credit score. This is pretty common practice, and not only in the States. As a former T-Mobile UK staff member, it was one of the worst feelings having worked through … [read full article]
Part of T-Mobile’s big wave-making last year was the addition of free international roaming in 100 countries as part of its Simple Choice plans. It was the first time any major carrier had been as bold, and has already seen positive results for those traveling abroad. A handful of blog posts across the tech scene have lauded its benefits, … [read full article]
2013 was a great year for T-Mobile. Its Uncarrier party shook the wireless industry, and it soon became one of the most talked about companies. It gained more customers than any carrier (bar Verizon) and its CEO is hot property, with publications everywhere trying to get an interview with the unconventional figure that is John Legere. It also kicked off its LTE network and is in the process of expanding it to reach more people. But all … [read full article]
According to a report on DealReporter, SoftBank is close to securing $45 billion in financing from a number of large banks. According to the site’s sources, those banks include JP Morgan, CitiGroup and Bank of America. Reports from the past couple of months have [read full article]
LG’s latest phones are here. One is a gigantic, curved, bendable phablet while the other is a more mid-range, physical QWERTY-equipped horizontal slider. Both – I’m sure – will attract small portions of the market. Although, it’s hard to see why anyone would stump up for the G Flex. LG’s gigantic banana is $0 down, with 24 monthly payments of $28 on EIP, … [read full article]
T-Mobile may have made use of Tim Tebow’s relatively free schedule to create its epic Superbowl ads last week, but, he’s not the only football player being hired to promote Magenta. While Tebow was all about no-contract plans, the latest three, short video spots are plugging the “Switch to T-Mobile” side … [read full article]
Recently, the internet’s been buzzing over a new color Nexus 5. And now, it’s officially here. I know many of you are keen on the Nexus 5, so you’ll be glad to know that a new hue is available. You can now order a bright red version of the vanilla Android phone from Google Play Store. Just in case – like me – the black … [read full article]
Over the past few months, rumors of the next Galaxy S device have been building. And – while we haven’t been posting them – I’ve been keeping an eye on everything that’s been speculated so far. If it all pans out, we’ll have a device with a 2K display, iris scanner, fingerprint sensor and a new version custom skin supposedly … [read full article]
Last week it was revealed that the Department of Justice was highly skeptical of a deal between SoftBank and Deutsche Telekom that would see a merger of Tmo and Sprint. This week, the FCC’s chairman has added his voice to the argument, and is in agreement with the … [read full article]
Ever since the Uncarrier movement, the company’s made it clear that it’s trying to get rid of customer “pain points”. In other words, areas of the U.S. smartphone market that are restrictive and end up creating a poor customer experience, or frustrating people. For CEO, Legere, it’s always been about changing a broken industry. The old model of subsidizing smartphone cost is … [read full article]
