So far, “pain points” already struck off the list include having to wait two years before upgrading, international roaming charges, having the cost of a phone hidden away in the cost of your monthly plan, and – more recently – tablets.
What could this phase 4.0 be then? Will it be unlimited data on any device with no restrictions of any kind? Will it be a cable/home internet partnership with Dish Network? Rumors surrounding the two companies have appeared on and off for a while over the past few months. We’ve even had emails from readers saying they’re getting a Dish Network automated recording when going through various options on a customer service call to T-Mobile.
All we can do at this point is hope and speculate. If I hear anything more concrete, I’ll be sure to update the site.