Archive | September, 2012

T-Mobile Continues Unlocked iPhone Readiness Campaign

T-Mobile’s efforts to prepare their front-line employees for unlocked iPhone support continues with yet another document discovered that highlights the steps taken to ready an unlocked device for T-Mobile’s network. This particular list discusses “Onboarding the iPhone” for employees, or a way to help them become more productive in assisting customers with unlocked devices. There are a few prerequisites necessary … [read full article]

HTC Accord, Future Windows Phone 8 Now On T-Mobile Smartphone Roadmap

With XDA Developer and famed internet leaker @Football4PDA leaking details of the upcoming HTC Accord this morning, the timing is ripe to let loose our own intel that the Accord will arrive on T-Mobile in November. According to the Twitter leak, the phone may be sold under the name “8X,” though I can only hope that T-Mobile chooses anything else. According to … [read full article]

JD Power Releases New Wireless Smartphone Customer Satisfaction Study

A brand new JD Power Wireless Smartphone Customer Satisfaction Study for the first six months of 2012 shows Apple as the highest ranked company in customer satisfaction among smartphone manufacturers. In a move that may or may not surprise some of you, HTC edged out Samsung as the highest ranked Android manufacturer with Motorola and LG following up in third and fourth place. The … [read full article]