It’s been a tough week for T-Mobile with the announcement of another piece of news surrounding some internal job restructuring as the company continues preparation for its 2012 challenger strategy. In this new message sent to T-Mobile employees earlier this afternoon, Humm reiterates the company’s commitment to adding 550 new jobs as well 1,000 new B2B positions.
“We hope to retain many of our affected employees and are encouraging them to explore openings that suit their qualifications, including the 550 new positions and the hundreds of open, full-time retail positions ranging from Retail Store Associates to Retail Store Managers.”
Humm is right when he says that change is not easy and for the affected employees, this is among the hardest news anyone can hear. Still, its likely that T-Mobile is looking to adapt something of a leaner, meaner, stronger strategy by cutting costs that will allow it to reallocate money needed to grow the business.
The full statement follows below:
Dear colleagues,
This week we announced important organizational changes. These are part of our work to rebuild and reinvest in the business. Our new organizational structure enables us to react with greater speed and effectiveness to customer and market opportunities, aligns our costs with our revenue realities, and better positions T-Mobile to return to growth.
As you know, the restructure required difficult choices. Approximately 900 positions are being eliminated as a result of the changes. We also will move quickly to fill 550 roles in 2012 to support the refocused needs of the business and take advantage of strategic opportunities. Consequently, the net result of the restructure changes in 2012 will be 350 job reductions. The 550 new positions are in addition to the 1,000 new B2B sales representatives T-Mobile plans to hire in the coming years as we aggressively pursue that opportunity.
We hope to retain many of our affected employees and are encouraging them to explore openings that suit their qualifications, including the 550 new positions and the hundreds of open, full-time retail positions ranging from Retail Store Associates to Retail Store Managers.
We also recognize, however, that many friends and colleagues will be leaving the company. It is important we acknowledge this difficult part of the process, honor the contributions these individuals have made, and thank them for their service to T-Mobile. We will provide assistance and support during the transition, including transition packages with severance pay and outplacement support. As we move through this process, our T-Mobile Values will guide our actions.
As I mentioned in my e-mail earlier this week, by streamlining operations, we will be able to invest in areas where we anticipate the strongest return. The priorities are to modernize our network to LTE, aggressively pursue the B2B segment, and reposition the T-Mobile brand.
I understand that change is not easy. I also know that by working together, we will succeed in rebuilding T-Mobile and returning to growth.
With sincere appreciation,
Philipp Humm
CEO & President
T-Mobile USA