Archive | 2011

How Do T-Mobile Customers Feel About The Current T-Mobile Marketing Campaign?

T-Mobile has taken their current marketing strategy to new heights with attempts to position their 4G network as the best and largest. Along with YouTube, television, billboard and radio ads, T-Mobile is using Facebook with great effort to spread the message. The question is how well that message is spreading. WaveMetrix, a website dedicated to tracking trends in Social Media, has come … [read full article]

T-Mobile Adding Unlimited Data Plan Later This Year?

Thanks to Mr. Blurrycam himself we’ve just received the above image from a trusted ninja showing off what we believe is a hint toward revamped data plans later this year. While the wireless industry as of late has been leery of allowing unlimited data usage, T-Mobile will have to carefully evaluate data offerings as they prepare to launched devices capable of faster and faster speeds. … [read full article]

Customer Care Closed For President’s Day

If you were planing on getting that overdue bill fixed or getting an extra discount from the Loyalty Dept., you might want to do it before President’s Day. T-Mobile states that most Customer Service and Sales will be closed for the upcoming holiday between 10 p.m PT on February 20th and 3 a.m PT on February 22nd. If you try to reach General Care, Customer Loyalty, Financial … [read full article]

HTC 50% Off Promotion Ending Early

Remember the 50% off HTC promotion T-Mobile was running back in January? Well, it looks like T-Mobile is ending the promotion a little earlier than expected. We reported in mid-January that Magenta would be running a promotion in which qualified customers with an eligible 2-year upgrade, would receiveĀ 50% off their HTC smartphone purchase when they opted for the Unlimited Web … [read full article]