Details regarding the whereabouts of the Dell Venue Pro seem sketchy at best if you take a glance at the #dellvenuepro Twitter stream or the official Dell support forums. As seems to be a common theme among handset manufacturers these days, according to these Twitter folk Dell is but ignoring customer requests regarding the status of their update. Those attempting phone call inquiries into Dell Customer Care have turned up 11 different answers for every 10 questions. Needless to say those who ordered the devices with estimated delivery dates in the next few days have received no indication their devices have shipped, never mind are ready for delivery.

We pinged the very same account on Twitter other users have attempted and we’ll update this post when we hear back. If you are one of the frustrated bunch attempting to get information from Dell sound off below and let us know how it’s going!