One of the T-Mobile claims to fame has always been outstanding customer service in an industry known for anything but that. A JD Power favorite, T-Mobile has seen an increased need for outstanding customer service support with the Sidekick debacle and outage that caused widespread anger against T-Mobile for being so quiet regarding the issue. Either way, Appleinsider points out that T-Mobile, while scoring behind Verizon, was found to be superior to that of AT&T and Sprint, surprise surprise. T-Mobile has terrific customer service; there is plenty of evidence to support that as this article shows, however it’s time to roll that same focus and determination over to marketing ensuring customers see the benefits of the new Even More, Even More Plus plans. T-Mobile, are you listening?

Appleinsider